Sue Jenkins CEO The best part of my job is spending time with our clients. We are lucky to have wonderful customers that are trying to make a positive impact in peoples’ lives and I feel blessed to able to help them in some small way. Whether I’m meeting with executives at the state level, CEO’s at community mental health centers, private therapists, counseling center staff, training clinics personnel or clinicians deployed in various military settings, I hear the same theme; everyone is being pressured to find cost cutting measures and to do more with less and be accountable for their work. And in the face of these new demands, everyone is struggling to ensure that quality and effectiveness of care remains high. How do we assure positive outcomes for our clients? The emergence of scientific advances in statistics and information technology in the behavioral healthcare field has resulted in effective tools like the OQ®-Analyst that therapists can utilize in their practice. Research has shown that patients whose progress may be faltering can be identified before treatment ends and that speedy feedback to clinician and patients can reduce treatment failure by two-thirds. We’ve taken it beyond just measuring change, the purpose of the OQ® Family of instruments and the OQ®-Analyst is to improve treatment outcomes, by measuring, monitoring, and identifying off-track cases as well as providing problem solving tools to improve treatment response. We have been listening to our clients and will be adding new instruments during the coming months. Please return to our web site often to check for new innovations.